Terms of service
OVERVIEW
This website is operated by Grey Rose Games. Throughout the site, the terms “we”, “us” and “our” refer to Grey Rose Games. Grey Rose Games offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Grey Rose Games , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Grey Rose Games and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Hello@greyrosegames.com.
Terms & Conditions of Use and Privacy Policy
Effective Date: 1/1/2021
GREY ROSE GAMES provides games, articles, books, e-books, live video seminars, 24/7 on-demand downloads, podcasts, and other forms of informational online courses and entertainment materials. The information contained in our products and services is strictly for entertainment. Our products and services are to be used only for the intended purposes. Those purchasing our products, services and materials assume all risk and liability for their actions in the use or application of such knowledge, information, products or materials.
This Web site is owned and provided by GREY ROSE GAMES (“GRG”), a Virginia based business entity. We may be reached at 395 Garrisonville Rd., STE 103, Stafford, VA 22554.
Your use of this Website or your enrollment in one of our seminars/courses or your purchase of any products or materials available through this Web site is subject to the following Terms and Conditions of Use and Privacy Policy. Your use of this Web site or the enrollment in our seminars/courses or purchase of any products or materials through this Web site constitutes your acceptance of Our Terms and Conditions of Use and Privacy Policy and your agreement to be bound by them. This constitutes a legally binding contract between you and GRG . If you do not agree, you may not use this Web site, enroll in our seminars/courses or purchase any of the available products or materials contained on our Web site. Please read the Terms and Conditions of Use and Privacy Policy.
By purchasing or using any of our seminars/courses, products or materials you are agreeing to the Terms and Conditions of Use, including our Disclaimers, and Privacy Policy, as they appear and are legally bound by them, whether or not, you have read them. You fully understand and agree that by enrolling in, purchasing or using any of our seminars/courses, products or materials that you are waiving certain legal rights and you are voluntarily agreeing to do so.
The Terms and Conditions of Use and Privacy Policy may change at any time without prior notice to you.
Customer Support and Contact Information
If you require customer support in order to access, download or use one of our seminars/courses, products or materials please contact us at hello@greyrosegames.com . For further customer support service information, please see our Terms and Conditions of Use and Privacy Policy.
Terms and Conditions of Use
Representations of You the Attendee, Purchaser or User
All of our seminars/courses, products or materials are intended solely for users who are eighteen (18) years of age or older. Any registration by, use of or access to any seminars/courses, products or materials by anyone under age 18 is unauthorized, unlicensed and in violation of these Terms and Conditions of Use. By accessing our Web site or enrolling in our seminars/courses or buying or using our products or materials in any way, you represent and warrant that you are:
1) at least 18 years old;
2) agree to the Terms and Conditions of use whether or not you have actually read them;
3) agree to be financially responsible for all purchases made by you or someone acting on your behalf.
4) agree to use our seminars/courses, products or materials for legitimate, noncommercial
Purposes only and not for speculative, false, fraudulent, or illegal purposes.
Intellectual Property
The trademarks, service marks and logos (including the names GREY ROSE GAMES, GRG, Nikole Dominique Johnson Tarot Card Deck and the Grey Rose Games Logo used and displayed on this Website belong to Nikole Dominique Johnson or others. Nothing on this Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark displayed on this Website, without the prior written permission of the trademark owner. This Website is copyrighted. The material displayed on the Website is copy written and may not be copied, distributed, modified, transmitted, reused, re-posted or otherwise displayed for public or commercial purposes without the express written permission of Grey Rose Games for each such use of the material. Grey Rose Game’s copyright notice (“© 2021 GREY ROSE. All Rights Reserved.”) and the World Wide Web address (“http://www.greyrosegames.com) are prominently displayed on the material.
We respect the intellectual property rights of others and we ask that our customers and visitors do the same.
If you purchase or access any of our seminars/courses, products or materials through our Web site, programs, or services, you will be considered our Licensee. For the avoidance of doubt, all content obtained through us is our property, and you are granted a revocable, nontransferable license for personal, noncommercial use only, limited to you only. This means that you may not use our seminars/courses, products or materials in a manner that constitutes an infringement of our rights or in a manner that has not been authorized by us.
You are permitted to use our seminars/courses, products or materials as follows:
1) You may download and/or print seminars/courses, products or materials for your own personal use.
You are PROHIBITED FROM AND MAY NOT use our content/seminars/courses, products or materials in the following ways:
1) For fraudulent purposes or in connection with a criminal offense or otherwise carry out any unlawful activity;
2) To send, use or reuse any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene or menacing, threatening, objectionable, invasive of privacy, in breach of confidence, infringing of any intellectual property rights, or that may otherwise may injure others;
3) To send, negatively impact, or infect our seminars/courses, products or materials or the programs and software that support such products and services with software viruses or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, commercial solicitation, chain letters, mass mailings or any spam, whether intended or not.
4) To cause annoyance, inconvenience or needless anxiety;
5) To impersonate any third party or otherwise mislead as to the origin of your contributions;
6) To reproduce, duplicate, copy or resell any part of our seminars/courses, products or materials in a way that is not in compliance with these Terms & Conditions of Use and Privacy Policy or any other agreement with us.
7) To share, sell, reprint, reproduce, modify, republish, create derivative works or in any way exploit any of our seminars/courses, products or materials, including handouts, for resale or mass reproduction purposes for your own commercial use or economic gain.
You understand and agree that engaging in the prohibited, improper or unauthorized use of our seminars/courses, products or materials is considered theft and we retain the right to prosecute theft to the full extent of the law.
All rights not expressly granted in these terms or any express written license, are reserved by us.
Your License to Us
By posting or submitting any material on or through our seminars/courses, products or materials, such as comments, posts, photos, images or videos or other contributions, you are representing that you are the owner of all such materials and you are at least 18 years old. When you submit to us or post any comment, photo, image, video or any other submission for use on or through our Web site, you are granting us, and anyone authorized by us, an unlimited, royalty free, perpetual, irrevocable, nonexclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and are granting us the right to make it part of our current or future seminars/courses, products or materials. This right includes granting us use or exploitation of proprietary rights or intellectual property rights like copyright, trademark, service mark, trade secrets, patent rights or any other of your intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you.
You also grant us, and anyone authorized by us, the right to identify you as the author of any of your comments, posts, photos, images, videos or other contributions by name, email address, or screen name. You acknowledge that we have the right but not the obligation to use and display any contributions from you of any kind and that we may elect to cease the use and display of any such contributions on our seminars/courses, products or materials any time for any reason whatsoever.
Question & Answer Session and Consent for Live Questions To Be Reproduced
All attendees who choose to ask live questions during a live teleconference or webinar agree to have their voice and/or likeness heard and reproduced when and if the live teleconference or webinar is converted to an on-demand downloadable seminar/course, podcast, rebroadcast, CD-format, or any other reproduction of the original broadcast. In addition, attendees agree that their question may be edited, in whole or in part, at the sole discretion of Grey Rose Games. Grey Rose Games has sole discretion to determine whether questions presented by attendees are appropriate to be asked during a live question and answer session. Grey Rose Games makes no warranties of any kind that every question asked by every attendee will be posed to the seminar/course faculty during the live, telephonic seminar or webinar. Grey Rose Games makes no warranties of any kind that there will be adequate time for every question of every attendee to be asked of the seminar/course faculty members during a live, telephonic seminar or webinar. Grey Rose Games may, at its sole discretion, limit the number and/or types of questions that may be asked during live, telephonic seminars or webinars. Grey Rose Games is not responsible to ensure that the seminar/course faculty reply, in part or whole to any or all questions posed by attendees during a live, telephonic seminar or webinar or in the event that participants opt to communicate directly with seminar/course faculty following a live telephonic seminar or webinar.
DISCLAIMER OF ALL WARRANTIES AND FITNESS FOR A PARTICULAR USE
YOUR USE OF THIS WEB SITE AND THE SEMINARS/COURSES, PRODUCTS OR MATERIALS CONTAINED HEREIN IS AT YOUR RISK. THE INFORMATION ON THIS WEB SITE AND ANY SEMINARS/COURSES, PRODUCTS, MATERIALS OR COMMUNICATIONS SENT TO YOU BY GREY ROSE GAMES, AS PART OF A SEMINAR/COURSE, PRODUCT, MATERIAL OR OTHERWISE, ARE PROVIDED TO YOU "AS IS," FOR INFORMATIONAL PURPOSES ONLY, WITHOUT WARRANTY OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, INCLUDING BUT NOT LIMITED TO BUSINESS, FINANCIAL, MEDICAL OR LEGAL, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS.
IF YOU HAVE DOUBTS AS TO THE FITNESS OF ANY SEMINAR/COURSE, PRODUCT OR MATERIAL PURCHASED OR CONTAINED ON THIS WEB SITE FOR A PARTICULAR USE OR PURPOSE, YOU ARE ADVISED TO CONSULT YOUR OWN ACCOUNTANT, MEDICAL PROFESSIONAL, LAWYER OR FINANCIAL ADVISOR.
GREY ROSE GAMES AND DARK HORSE TATTOOS LLC WILL NOT BE LIABLE FOR ANY DAMAGES INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PERSONAL INJURY, MEDICAL, WRONGFUL DEATH OR PUNITIVE DAMAGES, ARISING OUT OF YOUR ACCESS TO OR USE OF THIS WEBSITE OR THE SEMINARS/COURSES, PRODUCTS OR MATERIALS CONTAINED HEREIN.
GREY ROSE GAMES DOES NOT WARRANT THAT THIS WEBSITE OR THE SERVERS MAKING THIS SITE AVAILABLE ARE VIRUS FREE. THE INFORMATION CONTAINED ON THIS WEBSITE COULD CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS, AND INFORMATION MAY BE CHANGED, UPDATED, AND/OR DELETED WITHOUT NOTICE. GREY ROSE GAMES MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCTS, MATERIAL OR SERVICES DESCRIBED ON THIS WEBSITE AT ANY TIME.
GREY ROSE GAMES DISCLAIMS ANY RESPONSIBILITY FOR HARM RESULTING FROM THE USE OF GREY ROSE GAMES’ WEBSITE, MATERIALS, PODCASTS, VIDEOS.WAV FILES, .MP3 FILES, FLASH DRIVES, CDS OR ANY SOFTWARE OR CONTENT DOWNLOADED ON GREY ROSE GAMES’S WEBSITE, GREY ROSE GAMES PDFS, CDS, GREY ROSE GAMES-AFFILIATED SITES, WHETHER OR NOT GREY ROSE GAMES APPROVED, PRODUCED, DESIGNED, OR OTHERWISE DISSEMINATED SUCH SOFTWARE, FILES OR CONTENT. GREY ROSE GAMES APPROVAL DOES NOT GUARANTEE THAT SOFTWARE OR CONTENT FROM AN APPROVED PARTNER WILL FUNCTION, SOUND, OR APPEAR AS OFFERED OR HOPED, OR BE COMPLETE, ACCURATE, OR FREE FROM BUGS, ERRORS, VIRUSES, OR OTHER HARMFUL CONTENT. GREY ROSE GAMES EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT, AND ANY WARRANTIES AND CONDITIONS ARISING OUT OF THE USUAL COURSE OF DEALING OR USAGE OF TRADE REGARDING THE GREY ROSE GAMES WEBSITE OR ANY SOFTWARE, FILES OR CONTENT YOU DOWNLOAD USING OR THROUGH GREY ROSE GAMES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM GREY ROSE GAMES OR ELSEWHERE WILL CREATE ANY WARRANTY OR CONDITION NOT EXPRESSLY STATED IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU TO ITS FULL EXTENT.
MEDICAL DISCLAIMER
IN ADDITION TO OUR GENERAL DISCLAIMER AND BY WAY OF FURTHER CLARITY, OUR SEMINARS/COURSES, PRODUCTS OR MATERIALS ARE NOT TO BE PERCEIVED AS OR RELIED UPON IN ANY WAY AS MEDICAL, LEGAL, FINANCIAL, CAREER, PARENTING, RELATIONSHIP ADVICE OR MENTAL HEALTH ADVICE. THE INFORMATION AND TOPICS PRESENTED THROUGHT OUR SEMINARS/COURSES, PRODUCTS OR MATERIALS, MAY DEAL WITH FORTUNE-TELLING, METAPHYSICAL OR PSYCHIC TECHNIQUES INTENDED AS ENTERTAINMENT ONLY. THIS IS A REGULATED ACTIVITY IN MANY JURISDICTIONS. THE INFORMATION PROVIDED THROUGH OUR SEMINARS/COURSES, PRODUCTS OR MATERIALS IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT THAT CAN BE PROVIDED BY YOUR OWN PHYSICIAN, NURSE PRACTITIONER, PHYSICIAN ASSISTANT, THERAPIST, COUNSELOR, MENTAL HEALTH PRACTITIONER, LICENSED DIETITIAN OR NUTRITIONIST, MEMBER OF THE CLERGY, OR ANY OTHER LICENSED OR REGISTERED HEALTH CARE PROFESSIONAL. DO NOT DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING PROFESSIONAL ADVICE BECAUSE OF INFORMATION YOU HAVE READ ON OUR WEBSITE OR IN OUR SEMINARS/COURSES, PRODUCTS OR MATERIALS OR RECEIVED FROM US. DO NOT STOP TAKING ANY MEDICATIONS WITHOUT SPEAKING TO YOUR PHYSICIAN, NURSE PRACTITIONER, PHYSICIAN ASSISTANT, MENTAL HEALTH PROVIDER OR OTHER HEALTH CARE PROFESSIONAL. IF YOU HAVE OR SUSPECT THAT YOU HAVE A MEDICAL OR MENTAL HEALTH ISSUE, CONTACT YOUR OWN HEALTH CARE PROVIDER PROMPTLY. WE ARE NOT PROVIDING HEALTH CARE, MEDICAL OR NUTRITION THERAPY SERVICES OR ATTEMPTING TO DIAGNOSE, TREAT, PREVENT OR CURE IN ANY MANNER WHATSOEVER ANY PHYSICAL AILMENT, OR ANY MENTAL OR EMOTIONAL ISSUE, DISEASE OR CONDITION. WE ARE NOT GIVING MEDICAL, PSYCHOLOGICAL, FINANCIAL, CARRER, RELATIONSHIP OR RELIGIOUS ADVICE WHATSOEVER. YOU ARE RESPONSIBLE FOR CHECKING WITH AND COMPLYING WITH THE BUSINESS, MEDICAL, AND REGULATORY STATUTES AND PROCEDURES IN YOUR LOCATION AND JURISDICTION.
ACCREDITATION DISCLAIMER
IN ADDITION TO OUR GENERAL DISCLAIMER AND BY WAY OF FURTHER CLARITY, OUR SEMINARS/COURSES, PRODUCTS OR MATERIALS ARE NOT LICENSED SOURCES FOR ACCREDITATION IN THE PROFESSIONAL PSYCHIC OR FORTUNE-TELLING INDUSTRY. GREY ROSE GAMES DOES NOT PROVIDE ACCREDITATION OF ANY KIND. GREY ROSE GAMES WILL NOT BE HELD LIABLE TO RETURN, CANCEL, OR REFUND PART OR FULL REGISTRATION FEES BECAUSE A JURISDICTION DOES NOT RECOGNIZE OR ALLOW ACCREDITATION BASED UPON ATTENDANCE, PARTICIPATION OR COMPLETION IN OR OF A SEMINAR/COURSE, PRODUCT OR MATERIAL PURCHASED FROM OR PROVIDED BY US. GREY ROSE GAMES DOES NOT MAKE ANY ORAL REPRESENTATIONS REGARDING APPLICATIONS TO JURISDICTIONS FOR ACCREDITATION PURPOSES. YOU ARE RESPONSIBLE FOR CHECKING WITH AND COMPLYING WITH THE BUSINESS, MEDICAL, AND REGULATORY STATUTES AND PROCEDURES IN YOUR LOCATION AND JURISDICTION.
Views & Reliance Upon Seminar/Course Faculty, Products or Reference Material
The views expressed during GREY ROSE GAMES's seminars/courses are those of the seminar faculty and do not necessarily reflect the views, opinions, positions, or expressions of their parent company Dark Horse Tattoos LLC. The views of Grey Rose Games' seminar /course faculty are not intended to provide legal, medical or financial advice or consultation. GREY ROSE GAMES' seminars/courses, products or materials should not be relied upon as legal, medical or financial advice or consultation. GREY ROSE GAMES' expressly disclaims any and all liability if a seminar faculty member fails to provide a complete, accurate, updated, or revised position or statement of the topic, subject matter or industry standards. GREY ROSE GAMES may not be held liable for any consequences following reliance upon the lecture, guidance, materials of any seminar faculty member or course & reference material, regardless of the person(s) and/or entity(ies) who prepared the course and/or reference material, and regardless of the qualifications of the seminar faculty member.
Oral Representations
GREY ROSE GAMES does not make any oral representation that differs from the material posted on this Web site.
Security
When you apply for, enroll in, purchase or use our seminars/courses, products or materials we may seek and collect personal data and information including but not limited to your name, email address, phone number, billing information, credit card or payment information, demographic information, preferences, interests, or other personally identifying information (“Confidential Information”).
By providing such Confidential Information to us, you grant us permission to use and store such Confidential Information. We, in turn, will use our best efforts to keep your Confidential Information safe, secure and confidential. We take precautions to protect such Confidential Information. When you submit Confidential Information via our seminars/courses, products or materials, we take measures to protect the security of your Confidential Information both online and offline.
However, due to the nature of the Internet, we cannot completely ensure or warrant the security of your Confidential Information or of any other data or information transmitted to us or through our services; therefore submitting Confidential Information, data or other information is done at your own risk. We have security measures in place to prevent the loss, misuse, and alteration of the information that is obtained from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.
GREY ROSE GAMES cannot guarantee the security of information collected through this Website or stored in its data systems, the accuracy of the information posted on or accessed through this Website, or that the site is error- and virus-free.
LIMITATION OF LIABILITY
GREY ROSE GAMES' TOTAL LIABILITY TO YOU FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY WILL BE LIMITED TO $50.00. IN NO EVENT AND UNDER NO THEORY OF LIABILITY WILL GREY ROSE GAMES BE LIABLE TO YOU FOR ANY SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE SOFTWARE WHETHER OR NOT GREY ROSE GAMES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS WILL SURVIVE EVEN IF ANY LIMITED REMEDY SPECIFIED IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IT IS AGREED THAT GREY ROSE GAMES SHALL NEVER BE LIABLE FOR ANY AMOUNT FOR WHICH IT HAS NOT AGREED IN WRITING. GREY ROSE GAMES SHALL NEVER BE LIABLE FOR A CUSTOMER'S TIME WAITING FOR A SEMINAR, INCLUDING, BUT NOT LIMITED TO SEMINARS THAT ARE DELAYED, CANCELLED, OR SUBSTITUTED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO ITS FULL EXTENT.
Personal Responsibility and Assumption of Risk
As a Licensee, you agree that you are using your own judgment in using our seminars/courses, products, or materials and you agree that you are doing so at your own risk. Our seminars/courses, products, and materials are for informational and educational purposes only. You agree and understand that you assume all risks and that no results are guaranteed in any way related to our seminars, products, or materials. Our seminars/courses, products, Services and materials are merely to provide you with ENTERTAINMENT and tools to help you make your own decisions for yourself. You are solely responsible for your actions, decisions and results based on the use, misuse or nonuse of our seminars/courses, products or materials.
INDEMNIFICATION
YOU AGREE AT ALL TIMES TO DEFEND, INDEMNIFY AND HOLD HARMLESS OUR COMPANY, AS WELL AS ANY OF OUR AFFILIATES, AGENTS, CONTRACTORS, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, JOINT VENTURE PARTNERS, SUCCESSORS, TRANSFEREES, ASSIGNEES, AND LICENSEES, AS APPLICABLE, FROM AND AGAINST ANY AND ALL CLAIMS, CAUSES OF ACTION, DAMAGES, LIABILITIES, COSTS AND EXPENSES, INCLUDING LEGAL FEES AND EXPENSES, ARISING OUT OF OR RELATED TO OUR SEMINARS/COURSES, PRODUCTS OR MATERIALS OR PROGRAM MATERIALS, OR YOUR BREACH OF ANY OBLIGATION, WARRANTY, REPRESENTATION OR COVENANT SET FORTH IN THESE TERMS AND CONDITIONS OR IN ANY OTHER AGREEMENT WITH US.
RELEASE OF CLAIMS
IN NO EVENT WILL WE BE LIABLE TO ANY PARTY FOR ANY TYPE OF DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EQUITABLE OR CONSEQUENTIAL DAMAGES FOR ANY USE OF OR RELIANCE ON OUR SEMINARS/COURSES, PRODUCTS OR MATERIALS, OR ON THOSE AFFILIATED WITH US IN ANY WAY, AND YOU HEREBY RELEASE US FROM ANY AND ALL CLAIMS; INCLUDING, WITHOUT LIMITATION, THOSE RELATED TO LOST PROFITS, PERSONAL OR BUSINESS INTERRUPTIONS, PERSONAL INJURIES, DEATH, ACCIDENTS, MISAPPLICATION OF INFORMATION, OR ANY OTHER LOSS, PHYSICAL OR MENTAL DISEASE, CONDITION OR ISSUE, OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR DIFFICULTIES.
Event of Force Majeure
An Event of Force Majeure refers to an event beyond the control of GREY ROSE GAMES, which prevents or otherwise impedes GREY ROSE GAMES from complying with an obligation, contract, duty, or undertaking. Examples of Force Majeure include, but are not limited to, natural disasters (such as, but not limited to, hurricanes, fires, explosions, earthquakes, drought, tidal waves and floods); war, acts of terrorism, rebellion, utility outage, contamination by radio-activity, riots, commotion, and/or strikes. It is agreed that GREY ROSE GAMES shall not be considered in breach of any obligation, contract, duty, or undertaking to the extent that GREY ROSE GAMES' performance is prevented or otherwise impeded by an Event of Force Majeure. In the Event of Force Majeure, GREY ROSE GAMES shall not be liable for any resulting or consequential damages, whether expected or unexpected. At no time, is GREY ROSE GAMES liable to a customer for an amount greater than the total amount of the customer's registration for a seminar or product. Instead, it is agreed that GREY ROSE GAMES shall make its best efforts to fulfill any obligation, contract, duty, or undertaking prevented or otherwise impeded by Event of Force Majeure by providing registered attendees for a live teleconference or webinar with the seminar and course materials in an alternative format in the sole discretion of GREY ROSE GAMES, including, but not limited to an on-demand recording, podcast, CD recording, or offering the course at a later time as a live teleconference or webinar. In the Event of Force Majeure, it is agreed that customers for on-demand programs and podcast may access the program for which they are registered at a later time when GREY ROSE GAMES is technologically able to honor an obligation, contract, duty, or undertaking. The Event of Force Majeure does not alter or otherwise change any existing Terms & Conditions.
Links
This Website may contain links to other sites. GREY ROSE GAMES has no control over the information and privacy policies and practices of those Websites, and is not responsible for their content, collection and use of information, or freedom from error or viruses. It is your responsibility to recognize, by paying attention to your browser’s address bar, when you are leaving GREY ROSE GAMES' site.
Limited Jurisdiction for Any Legal Claim
The information on this Website and the availability of access to this Website is intended and presented only for the promotion of services and products available in the United States and no other sovereign jurisdiction unless otherwise specified. GREY ROSE GAMES makes no representation or warranty that this Website, its contents or products and services are applicable, appropriate or legal for viewing use or purchase in any jurisdiction outside of the United States.
Governing Law and Dispute Resolution
These Terms, Conditions, and Policies posted at this Website constitute the entire agreement between you and GREY ROSE GAMES with respect to your use of this Website and the products and services offered for sale on this Website. All disputes relating to any GREY ROSE GAMES product marketed at any time on this Website and/or arising under the Terms, Conditions or Policies, regardless of where they are brought, shall be governed by the laws of the State of Virginia without regard to any conflict of law provisions. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of this Website and any product or service of GREY ROSE GAMES must be filed within one (1) year after such claim or cause of action arose or be forever barred. You agree to submit any dispute with GREY ROSE GAMES exclusively to a court in Stafford County, Virginia. You agree that if any portion of these Terms, Conditions or Policies is found by an arbitrator or court of competent jurisdiction to be invalid, the arbitrator or court shall nevertheless give effect to the parties’ intentions expressed therein. In the event that Grey Rose Games files legal suit to recover payment or other monies, GREY ROSE GAMES is entitled to recover costs, including but not limited to, chargeback and dispute fees, arbitration fees, bank penalty fees, court filing fees, collection fees, and all legal fees involved in GREY ROSE GAMES' representation and case preparation. In the event that you dispute a credit card charge relating to your purchase from GREY ROSE GAMES, you agree that GREY ROSE GAMES may recover at least $1,750.00 from you, your firm, the person registered for the seminar/course, and/or the person registered to receive products or materials available for purchase on our Web site to cover the expense incurred by GREY ROSE GAMES of responding to your dispute. All other provisions of these Terms, Conditions or Policies remain in full force and effect. Any failure by GREY ROSE GAMES to exercise any rights or to enforce any of the terms of the Terms, Conditions or Policies shall not constitute a waiver of such rights, terms, conditions or policies.
Claims May Only Be Brought against GREY ROSE GAMES on An Individual Basis
You agree and understand that you will only be permitted to pursue claims against GREY ROSE GAMES on an individual basis. You agree and understand that you will not be able to bring claims against GREY ROSE GAMES, or any of its affiliated entities, agents, directors, employees, owners, and/or officers in any class action related to or involving this website and/or any GREY ROSE GAMES services/courses, products, materials and/or merchandise. You also agree that you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.
Representation of Counsel
Users of this site and purchasers of GREY ROSE GAMES seminars/courses, products, or materials acknowledge that GREY ROSE GAMES is represented by counsel. Any communication relating to adverse actions and litigation, including demands, threats, and analysis, may only be communicated with GREY ROSE GAMES' counsel, in writing, 395 Garrisonville Rd, STE 103, Stafford, VA 22554. Direct communication with any GREY ROSE GAMES' staff member, director, officer, management, owner, employee and/or affiliate will be construed as communication with a client represented by counsel.
Privacy Policy
GREY ROSE GAMES believes that electronic privacy is crucial to the ongoing success of the internet as an educational, commercial, and service medium. This policy summarizes the type of information, including personally identifiable information, that we collect through our Web site and how we might use that information. By using our Web site, you consent to the collection and use of this information by GREY ROSE GAMES.
Definitions:
“Non-Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.
“Personally Identifiable Information” is nonpublic information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.
Collection and Use of Information
For each visitor to our Web site, our Web server automatically recognizes and collects the domain name of your internet provider and certain other computer information. This information may be used to improve the content and usefulness of our Web site and for marketing purposes. Such information is typically considered Non-Personal Information. We retain the right to collect and use any Non-Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.
Affiliate Information Sharing
We do not sell, share, or rent your contact or personal information to a third party for purposes of marketing. Please notify us in writing if you do not wish to be marketed to by GREY ROSE GAMES. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
Release of Information for Legal Purposes
GREY ROSE GAMES may disclose Personally Identifiable Information in response to legal process, such as a court order or subpoena. We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Terms and Conditions of Use or Policies; (d) necessary to protect us from legal action or claims from third parties including you and/or others; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our Company, our Users, our staff and employees (including but not limited to shareholders, directors, management, agents or contractors) or our affiliates.
Links to other Websites
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.
Questions About Our Privacy Practices or This Privacy Policy
If you have any questions about our Privacy Practices or this Policy, please contact us at HELLO@GREYROSEGAMES.
Customer Support
Availability of Customer Support
Customer Service & Support is provided exclusively by e-mail. Questions regarding previous registrations, support, cancellations, billing inquiries, and all matters relating to existing registrations may be directed to HELLO@GAMEROSEGAMES.COM.
Time for Processing & Shipment of Orders
GREY ROSE GAMES prides itself on providing the most current & updated products and entertainment materials. GREY ROSE GAMES spends significant time and resources in the custom production of our educational materials. In that manner, GREY ROSE GAMES can update materials and provide more current training. By placing an order, you accept and agree that goods may not be shipped for up to 4-8 eight weeks following a live teleconference or webinar or from the date of order, whichever is later; however, goods may be mailed earlier, availability permitting. Goods are mailed through the U.S. Postal Service and may take 4 to 7 business days to be delivered once processed.
Seminars/Courses, Products and Materials
GREY ROSE GAMES may add, delete, or change the content or scheduling of the seminars/courses, products or materials available on this Website at any time without notice.
Course & Reference Materials
If indicated on the seminar/course page, GREY ROSE GAMES will provide course and reference materials to accompany a particular seminar/course. Therefore, there may be some seminars for which there are no course materials to accompany each individual lecturer's discussion. It is accepted and understood that participants will not rely on or use course materials for legal, medical or financial advice. It is also understood that attendees understand that some courses may have limited course or reference materials. At no time may the absence, lack of, or limited amount of course or reference material provide for the cancellation of a seminar. All course and reference materials are provided by means of a downloadable format, generally in an Adobe PDF version. GREY ROSE GAMES never mails out course and reference materials in a paper format.
Registered attendees to a live teleconference or webinar will be provided online access to course materials, posted on our website, prior to a live seminar. Seminar/Course attendees who wish to receive the materials by email may register a PDF. The PDF includes the recording and a digital copy of the course and reference materials for the seminar.
Access to Materials from Live Seminars and On-demand Downloadable Seminars and Podcasts
Materials accompanying Live Seminars and On-demand Downloadable Seminars & Podcasts may be requested, in writing, only by the attendee who purchased the seminar/course. Requests to have materials, downloads, and podcasts re-forwarded after ninety (90) days from the date of purchase are made at the exclusive discretion of GREY ROSE GAMES. Due to privacy, security, and integrity of the seminars/courses, under no circumstance may a link be sent or forwarded to any individual other than the registered attendee.
Regulation of Participation in Live Telephonic Seminars and Webinars
GREY ROSE GAMES monitors all usage of telephonic and download participation of our seminars. Registered attendees of a live telephonic seminar or downloadable seminar (webinar) may invite others to overhear a seminar, but a registered attendee may not, under any circumstance, share his/her teleconference PIN # or dial-in instructions with another individual. Attendees who choose to share their dial-in instructions and/or PIN #'s with others are financially responsible for the additional registration fees. Any breach of these regulations will be treated as a theft of products or services and may be prosecuted to fullest extent of the law in our sole discretion.
PDFs
GREY ROSE GAMES provides PDFs of some of its seminars/courses products and materials as a premium service to its customers. PDFs are generally processed within 1-10 weeks following a live broadcast or from the date of order, whichever is later; however, PDFs may be emailed earlier than the 4-10 week period, availability permitting. PDFs are emailed through our server and may take up to 24 hours to be delivered once processed. PDFs may not be returned or exchanged for any reason without GREY ROSE GAMES first issuing a return authorization, in writing, to the customer. Requests for return authorization may only be made via email and must be sent exclusively to GREY ROSE GAMES Refunds and exchanges will not be given for any returned PDFs without a return authorization first having been issued by GREY ROSE GAMES, in writing. No exceptions will be made to this rule. All refunds are governed pursuant to GREY ROSE GAMES' refund policy. GREY ROSE GAMES currently includes shipping and handling as part of the overall fee for a PDF; this is subject to change without prior notification. Shipping & handling is only provided for addresses within the United States and its territories. Customers are responsible to pay the full cost of shipping & handling to addresses outside of the United States & its territories. GREY ROSE GAMES may also access a handling fee to addresses outside of the United States & its territories. In the event that a customer provides to GREY ROSE GAMES or enters on the site an incorrect mailing address, GREY ROSE GAMES reserves the right to charge the customer a shipping and handling fee to cover the entire cost of mailing the PDF again to the customer as well as the full cost of a new PDF. GREY ROSE GAMES also reserves the right to charge the full price of a PDF and the cost to have the PDFe delivered by registered mail or with tracking if a customer claims not to have received a PDF.
In the unlikely event that a PDF cannot be opened, please notify GREY ROSE GAMES in writing, within 7 days of receipt of the order, at HELLO@GREYROSEGAMES.COM report the issue. Our service department will use its best efforts to remedy the issue, which includes providing additional instruction on opening the PDF or forwarding a replacement PDF. The remainder of these Terms & Conditions will still govern, including, but not limited to cancellations, refunds, and payment.
Payment for Services
GREY ROSE GAMES provides seminars on a per attendee, license basis. All participants must register for the program. GREY ROSE GAMES is owed payment by every attendee to each and every seminar (whether live telephonic, on-demand telephonic, on-demand downloadable, podcast, live in-person, PDF, or in any other media). Each attendee registered for a live teleconference/webinar is entitled to use at most one line or connection to the live teleconference. In no case may a registered attendee share his or her access number with a non-registered attendee. Individuals must register for their own connections to a live teleconference/webinar. If two or more individuals working at the same location or company each wish to participate in the seminar on different lines or connections, all individuals must register for the seminar individually. If a customer mistakenly orders the same seminar more than once, the customer is responsible for advising GREY ROSE GAMES, in writing, to HELLO@GREYROSEGAMES.COM of the customer's mistake, within seven (7) days of the registration, to receive a credit toward a future registration. The customer is responsible to pay any fees that result if the customer disputes a GREY ROSE GAMES credit card charge. GREY ROSE GAMES reserves the right to initiate litigation and immediately pursue an action against any individual who utilizes the products and services of GREY ROSE GAMES without full and complete payment, and/or engages in any fraudulent activity in connection with our offerings. In the event that you dispute a credit card charge relating to your purchase from GREY ROSE GAMES, you agree that GREY ROSE GAMES may recover at least $1,750.00 to cover administrative costs, attorneys' fees, and liability exposure relating to credit card disputes, from you, your firm or the person registered for or purchasing the seminar/course, products or materials to cover the expense incurred by GREY ROSE GAMES of responding to your dispute. You also agree to pay attorney's fees and court costs incurred by GREY ROSE GAMES to bring legal action for the recovery of monies owed to GREY ROSE GAMES.
Cancellation Policy & Refunds
Any order cancelled in writing more than six (6) business days prior to a live teleconference/webinar may receive a 50% credit valid toward a future GREY ROSE GAMES seminar/course, valid for one year from the date of issuance. Credits not used within 365 days of issuance expire. Credits will only be given in response to requests emailed to HELLO@GREYROSEGAMES.COM. Cancellations or credits may never be taken over the phone or left on a voicemail. For a teleconference/webinar occurring on a Wednesday, for example, the request for a credit must be received by 11:59 PM (Eastern Time) on the Monday of the week prior to the seminar. Credits are provided at 50% of the portion of the order being cancelled. For example, a customer who makes a timely request, to the appropriate email address, will receive a $64.50 credit on a registration on which the customer spent $129.00. Orders may not be cancelled, exchanged, refunded, or modified within six business days or fewer prior to a teleconference/webinar. Refunds are not provided after a registration has been made; instead, a credit toward a future program is provided if the order is cancelled in a timely manner as outlined above in this paragraph. Refunds will not be given under any circumstance once an attendee has dialed into a teleconference or logged into a live web seminar/course, irrespective of the length of time for which the customer chooses to spend on the live teleconference or webinar. Refunds and credits may not be given because a customer chose to dial into a seminar late, hung up before the seminar ended, or for the customer's technical difficulty. Those who dispute credit card payment in an attempt to utilize our products and services without full payment will be treated as though they have stolen services and may be prosecuted to the fullest extent of the law in our sole discretion. Orders for PDF may be cancelled only on the PDF portion of the order ($59) if the PDF has not yet been emailed and customers will receive a $59 credit toward a future GREY ROSE GAMES seminar, valid for one year; credits not used within 365 days of issuance expire. Requests to cancel a PDF or flash drive must be made in writing to hello@greyrosegames.com. 24/7 On-demand downloadable seminars, recordings, and podcasts may not be refunded, for any reason, once an order has been placed. Grey Rose Games recommends that attendees participating in teleconferences dial in from a land line and does not recommend the use of mobile or voice-over-internet lines. Mobile and voice-over-internet lines often drop calls. Grey Rose Games is not responsible for an individual customer's technological, internet, or telephonic limitations of any kind.
Cancelled Check Fee
Any check used for payment that results in a returned check fee will require the customer to compensate GREY ROSE GAMES in the amount of $250.00 to cover the returned check fee and associated costs incurred by GREY ROSE GAMES plus the original amount of the check payment. This payment must be forwarded to GREY ROSE GAMES within seven business days of the date of notification of the returned or cancelled check. This payment must be forwarded to 395 GARRISONVILLE RD., STE. 103, STAFFORD, VA 22554 in the form of a cashier's check. GREY ROSE GAMES reserves the right to initiate litigation and immediately pursue legal action against any individual who cancels a checks and/or provides a check with insufficient funds. In the event an individual's check is cancelled or there is insufficient funds, You agree that GREY ROSE GAMES may recover at least $1,750.00 to cover administrative costs relating to the recovery of these, from you, your firm, and/or the person registered for the seminar to cover the expense incurred by GREY ROSE GAMES of responding to the cancelled check or check made with insufficient funds. GREY ROSE GAMES is entitled to recover legal fees and all costs incurred by GREY ROSE GAMES in the event that GREY ROSE GAMES is entitled to recover costs, including but not limited to, chargeback and dispute fees, arbitration fees, bank penalty fees, court filing fees, collection fees, and all legal fees involved in GREY ROSE GAMES' representation and case preparation.
Changes and Modifications
GREY ROSE GAMES reserves the right to change or replace these Terms and Conditions of Use and Privacy Policy at any time without notice to you. Please review this page periodically to remain apprised of our current policies and practices.